Support
Support Contact:
You will be given a dedicated Marketing Executive for any questions or concerns related to Marketing 360® services.
XO Logic is the Data provider. They work with your vendors to make sure the data being displayed on the site is correct.
Common Support Topics:
Product information details incorrect
(Categories, Images, Price)
XO Support Phone: (866)-684-4134
XO Support Email: clientservices@xolights.com
BigCommerce is what E-commerce store is built on and where customers go to transact on-line. If you are experiencing issues with anything while logged into the BigCommerce backend below are the resources you can reach out to.
Common Support Topics:
Shipping Settings
Online Payment Settings
Displaying a Promotional banner
Support Number: 1-888-699-8911
swym is an optional 3rd party wishlist integration specifically setup with your business in mind. It allows you and your staff to complete the shopping experience and transition between online and in-store customers.
Cost:
Monthly Plan: $99
Annual Plan: $999
Support Email: support@swymcorp.com